Vancouver Aboriginal Health Society (VAHS) is a not-for-profit health and social services organization, established in 1991 to improve and promote the physical, mental, emotional, and spiritual wellness of individuals, focusing on the Indigenous community in Metro Vancouver.

We are seeking three (3) Community Support Workers to complete our Mental Health Outreach Team (MHOT). These are Full Time positions with a term until March 31, 2022 with possibility of extension.


Working within the context of a holistic care model rooted in Indigenous cultures and knowledge, the MHOT provides resources and services to VAHS clients and community members. The MHOT assesses each person’s needs and provides active, continuous outreach within the community, with the purpose of providing person-centered care and support.


  • Completion of Grade 12 or equivalent. University or college education in community social services or a related field is an asset.
  • At least one year of experience working with marginalized communities, ideally in an outreach capacity.
  • A combination of education, work experience, and lived experience will be considered.


  • Valid First Aid and CPR certifications. Naloxone training is an asset.
  • A BC Class 5 Driver’s License is required. Access to a personal vehicle is an asset.
  • A criminal record check is required for successful applicants.


    The ideal candidate has comprehensive knowledge and/or lived experience of Indigenous culture, history, and traditions, as well as the social determinants of health. This knowledge will be complemented by experience working with a marginalized community that lives with compounded social, health, and economic challenges, including complex mental health needs, trauma, substance use, chronic illnesses, oppression, homelessness, and poverty.

    • Knowledge of local health, social, and community resources, particularly those available in Vancouver’s Downtown Eastside.
    • Knowledge of health care disciplines and their role in patient care.
    • Knowledge of the principles and practices of person-centred and holistic health care.
    • Experience in providing culturally safe mental health supports, including but not exclusive to Indigenous peoples.
    • Experience in using non-violent crisis intervention, supportive counselling, and conflict resolution skills.
    • Experience in using trauma-informed practices and harm reduction approaches in recovery-oriented care.
    • Ability to deal with a variety of situations and responsibilities requiring initiative, creativity, empathy, and professional judgment.
    • Ability to communicate effectively, both orally and in writing, with community members, colleagues, physicians, and other health care/social service professionals.
    • Ability to effectively manage caseloads.
    • Ability to work independently and collaboratively as part of a multidisciplinary team.
    • Ability to maintain confidentiality and adhere to professional standards of practice.
    • Ability to recognize changes in clients/community members and adjust care or approaches appropriately.
    • Ability to physically carry out the duties of this position. Walking, sitting, standing, stair use, and lifting are required as part of this role.
    • Basic computer literacy and ability to use the Internet, electronic medical records, and Microsoft Office.

    We encourage all qualified people to apply. Pursuant to section 41 of the Human Rights Code, qualified Aboriginal (First Nations, Métis, Inuit, Indigenous) applicants are preferred for this position.

    This is a unionized position included in the upcoming BCGEU Collective Agreement. The information in this posting may be subject to change, consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.


    Please email your current resume with cover letter to: [email protected]
    Subject Line: Community Support Worker

    Closing Date: Friday, November 26, 2021 at 11:59 PM PST

    Applications without a cover letter will not be considered.
    Only short-listed applicants will be contacted for this posting.