Job Title: Cultural Outreach Support Worker
Department: Women's Mobile Primary Care Program
Location: Downtown Eastside (DTES), Vancouver, BC
Employment Type: 0.7 FTE, Part-Time, Temporary Contract (1 year)
Hours: 28 hours/week, 9:30 AM – 4:30 PM, Tuesday to Friday (with flexibility based on program needs)
Union: BCGEU-Certified Union Position
Hourly Rate: $29 per hour
Benefits: Eligible for benefits and pension after three months of employment

Eligibility:
This role is open to Indigenous women (trans inclusive) and/or Two Spirit individuals.

Apply to:
Jasheil Athalia, [email protected]

Program Overview

The Women's Mobile Primary Care (WMPC) program addresses the pressing health care needs of women in the DTES of Vancouver, particularly those facing homelessness, physical health issues, mental health, and/or substance use challenges. Utilizing a mobile health unit, the WMPC offers accessible, culturally safe, and responsive healthcare services directly to women in need, aiming to overcome geographic, temporal, and cultural barriers to healthcare access.

About the Position

The Cultural Outreach Support Worker is a pivotal role within the WMPC program aimed at improving healthcare access for women, especially Indigenous women, facing multiple barriers in the DTES. This position is dedicated to integrating Indigenous cultural supports into healthcare delivery, bridging Traditional and Western medicine practices, and facilitating accessible, culturally safe care.

Key Responsibilities

Cultural Support and Integration:

  • Provide cultural supports alongside Primary Care providers, employing a two-eyed seeing model of care that combines Traditional and Western medicines.
  • Address cultural, traditional, and social complexities affecting Indigenous women’s wellness and healthcare access.
  • Foster trusting relationships with clients through active listening, empathy, and understanding of their cultural identities, beliefs, and values.
  • Gather and prepare Traditional Medicines for WMPC patients.

Community Engagement and Case Management:

  • Engage with women in the community, assisting them in making healthy life choices and building positive self and community relationships.
  • Participate in WMPC Case Management meetings and provide case management services, including file documentation and progress reports.

Outreach and Collaboration:

  • Collaborate with WMPC staff and community partners to identify outreach sites and support program implementation.
  • Participate in outreach duties, commuting with clients, accompanying them to appointments, and setting up services at partner sites.

Van Operations:

  • Assist with set-up and take-down tasks assigned by the Program Manager and/or Supervisor.
  • Ensure the van is stocked with traditional medicines and cultural support supplies.

Trauma-informed Support and Administrative Duties:

  • Maintain accurate and confidential client records, including progress notes and case documentation.
  • Prepare reports and assessments on program activities and client outcomes.
  • Update Excel spreadsheets daily, summarize data weekly, and submit monthly reports to the Program Manager.

Qualifications

  • Bachelor’s degree in Indigenous studies or equivalent experience in cultural support roles.
  • Demonstrated knowledge of cultural diversity, anti-oppressive practices, and social justice principles.
  • Deep knowledge and personal experience with Indigenous teachings, medicines, and cultural practices.
  • Experience working with Indigenous peoples, structurally vulnerable women, and/or residents of the DTES.
  • Familiarity with harm reduction, cultural safety, and case management principles.
  • Proficiency in Microsoft Office and data collection tools like Excel.

Note: Please ensure your application includes a resume and cover letter.